Why can't I claim the mission's rewards even though I should be able to?

If you cannot claim a mission's rewards despite having fulfilled the requirement to clear it, you may be able to claim your rewards if you progress 1 more step past the original mission requirement.

 

*Example

If you cannot claim the rewards for “Clear Quest 1-3 and restore the cursed land,” proceed to clear Quest 1-4.

 

However, if the solution above does not resolve your issue, please report it to us through “Contact Us” on the Menu.