In the event that the CD you have received is damaged, or the inner booklet has been folded, etc., we apologize for the inconvenience, but ask that you please contact the customer support of the store you purchased the CD from and request a replacement.
In regard to cases where, when reading the CD data, the written information used in the song titles differ from what is intended, the cause is likely the software you are using to listen to the CD.
Audio CDs only include sound data. Written information such as song title names, as well as image files and other information, are not programmed into the audio CD. Thus, if you need any of the above information included while playing the CD, you will have to request its inclusion yourself via the method below.
The system that automatically inputs the types of the additional information mentioned above is an external service provider called “CDDB.”
Thus, in the event that any information is not included when playing the CD, we ask that you please contact the customer support of the software you are using to request the information’s inclusion.
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