General FAQ
- What can I do if an error, forced shutdown, or freezing prevents me from progressing?
- Can I move between Worlds?
- Why am I on a different country’s server?
- Helper Dispatch
- Dance of the Dolls
- Why are the friends or guilds I search for not showing up?
- Can I play the game on Steam Deck?
- About Serial Code Entry
- Why is MementoMori not listed on the South Korean Steam store?
- What should I do if an error occurs while trying to download the Windows Version of the game?
- Why do the characters I type come out weird when Outlook is opened after accessing “Contact Us” from the PC Version of the game?
- How do I delete my account?
- Why aren’t my past parties being displayed for the Main Quest or the Tower of Infinity?
- Why can’t I switch my X account for the repost campaign?
- What do I do if there are defects or issues with the CDs released for MementoMori?
- Why did [Error Code: 12202, There is no Google Play link data.] appear and prevent me from performing an Account Link?
- How can I link my account to a service other than Google or Apple?
- When I unlink my account, the screen says, “By unlinking your account, the following game data will be unrecoverable.” Will my account be deleted?
- Can I transfer my data from the server I’m currently on to a different server?
- How can I unlink the service I used for my Account Link?
- Why do I suddenly have fewer Diamonds (reforgoing gear)?
- Can I delete my player data from only a specific World?
- My device gets hot when playing. Is there anything I can do?
- Can I monetize my gameplay streams/videos?
- What are the game’s system requirements?
- Why am I stuck at 99% loading on the Title Screen (Google Play ver.)?
- Where can I perform an account link?
- Why did my game data get deleted?
- Can I change my birthday?