Why do the characters I type come out weird when Outlook is opened after accessing “Contact Us” from the PC Version of the game?

Your settings on Outlook are likely set to a text encoding other than UTF-8, so we ask that you please change your settings to the following.

 

1. From the Outlook toolbar, click on File > Options > Advanced.

2. Under the “International options” section, check the box that says, “Automatically select encoding for outgoing messages.”

3. From the dropdown menu, select “Unicode (UTF-8).”

4. Click the “OK” button at the bottom of the screen to save your changed settings.