How do I check the order number and serial number on my receipt from the App Store?

▼How to check from your receipt email

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1. Open the App Store, and check your Apple Account displayed at the very bottom of the screen.

2. From the email address linked to your Apple Account, check if you received a receipt email at the time of purchasing the product in question. If you received one, take a screenshot of the receipt contents.

 

▼How to check from your phone

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1. Tap the App Store icon.

2. Tap the round profile icon in the upper-right corner of the screen.

3. The sign in screen will be displayed. After inputting the Apple Account and password you used when you installed MementoMori, tap “Sign In.”

*If the 2-factor authentication screen is displayed after tapping “Sign In,” go to step 4.

If you are successfully signed in to your account after tapping the button, proceed to step 7.

 

【If the 2-factor authentication screen is displayed】

4. If the 2-factor authentication screen is displayed, and a verification code is sent to a device you no longer use, tap “Didn’t Get a Code?”

5. Tap the prompt asking if you would like to send a verification code to the phone number linked to the Apple Account you are attempting to sign in to.

6. A verification code will be sent to that phone number’s Messages. Input the 6-number code on the 2-factor authentication screen.

 

【After signing in to your Apple Account】

7. Tap your device’s account displayed with your Apple Account (your email address).

8. Tap “Purchase History” displayed halfway down the “Account” screen.

9. From “Purchase History,” take a screenshot of the screen where the payment information for the product in question can be verified.

 

▼How to check from your PC

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1. Open iTunes.

2. From the uppermost menu, click “Account,” then “Sign In.” From there, enter the Apple Account and password used at the time of purchase for the product in question.

*After entering your Apple Account and password, if a verification code input screen is displayed, go to step 3.

If you are successfully signed in to your account, proceed to step 6.

 

【If a verification code input screen is displayed】

3. If a verification code input screen is displayed, and a verification code is sent to a device you no longer use, click “Didn’t Get a Code?”

4. Click “Continue” on the prompt asking if you would like to send a verification code to the phone number linked to the Apple Account you are attempting to sign in to.

5. A verification code will be sent to that phone number’s messages. Input the 6-number code on the verification code input screen.

 

【After signing in to your Apple Account】

6. From the uppermost menu, click “Account,” then “View My Account.”

7. The Account Information screen will be displayed. From “Purchase History,” click “See All.”

8. Take a screenshot where the payment information for the product in question can be verified.