Shop and Premium Gifts Related FAQ
- Why did I not get my in-app purchase?
- How do I check the transaction ID on my receipt from Steam?
- How do I check the receipt number on my receipt from Stripe (BOI Version)?
- How do I check the order number on my receipt from Google Play?
- How do I check the order number and serial number on my receipt from the App Store?
- Right of Covenant (Steam Version)
- About Payment (Steam Version)
- About Premier Gifts (Bulk Buy)
- About Shop
- About Right of Covenant (BOI Version)
- About Right of Covenant (iOS/Android)
- About Monthly Boost
- About VIP Benefits
- Why have the Adamantite Boxes not been added to the Regular Shop despite Main Quest 19-8 being cleared?
- Why have the Tickets of Guidance not been added to the Cave of Space-Time Shop despite Main Quest 19-20 being cleared?
- Why can’t I get the items I purchased even after trying to “Restore Purchases?”
- Why can’t I claim my VIP Daily Rewards?
- Why did the 1st Purchase Bonus/Daily Diamond Purchase Bonus disappear?
- Why does my receipt say I made a purchase on a day I don’t remember doing so?
- What is VIP EXP?
- I'm 16 years old, so how many in-app purchases can I make in 1 month (Japan server)?
- Why did my payment fail (Google Play ver.)?
- Why is my total amount of Diamonds not enough to claim the Diamond Purchase Bonus?
- Why am I unable to change my payment method after selecting to pay for an item at a convenience store? (It gets stuck in “pending” status, and I cannot use the “buy” button.)
- I have fewer Diamonds/Coins after buying “XX Gift” or “XX Shards” from the Shop, but why haven’t I received my items?