General FAQ
- What can I do if an error, forced shutdown, or freezing prevents me from progressing?
- Can I move between Worlds?
- Why am I on a different country’s server?
- Helper Dispatch
- Dance of the Dolls
- Why are the friends or guilds I search for not showing up?
Battle, Quests and Trials Related FAQ
- Icon Effects
- Why is my character’s buff/debuff not being granted/inflicted?
- How do Soul Affinity and Soul Bonuses work?
- Turns
- Why is the amount of damage my character took still so high even after counterattack damage from the enemy was cut?
- Why did my character’s Shield break so quickly despite counterattack damage from the enemy being cut?
Characters, Gear/Items Related FAQ
- How do Soul Affinity and Soul Bonuses work?
- Weapon Sync
- Reset Enhanced Gear
- Why didn’t I get any characters after Invoking?
- Why didn’t I get any characters after using Witch’s Shards/Witch’s Letters?
- What can I do if I accidentally awakened a character?
Shop and Premium Gifts Related FAQ
- Why did I not get my in-app purchase?
- How do I check the transaction ID on my receipt from Steam?
- How do I check the receipt number on my receipt from Stripe (BOI Version)?
- How do I check the order number on my receipt from Google Play?
- How do I check the order number and serial number on my receipt from the App Store?
- Right of Covenant (Steam Version)
Gacha Related FAQ
- About Unlocking a Prayer of Souls
- About Wish List
- What is the difference between the Prayer of The Fleeting’s “Guaranteed Appearance” function and “Bonus Rewards?”
- Why can’t I find the featured character in the Prayer of The Fleeting in the Witch’s Letter I got for my Bonus Rewards?
- Why didn’t I get a guaranteed appearance from the featured character in the Prayer of The Fleeting on my 100th Invoke?
- Why can’t I get a Witch’s Letter (SR/Any Soul) or a Witch’s Invitation for my bonus reward, even after Invoking 50 times? / Why is my bonus rewards counter decreasing?
Guild Related FAQ
- Why can’t I select characters marked as “In a Party”?
- About Guild Missions
- About Character Registration
- About Bloom Bonus
- About Guild Tree
- About Grand Battle
My Page Related FAQ
- Chat Settings
- Stickers
- Why is the game running strangely even after I’ve recovered my game data on the Steam Version/BOI Version (Windows)?
- If I obtain a new character before their Celebration Missions begin, do I need to obtain them again after the missions start?
- About Spellbook Sweep
- About Weekly Topics
Codex and Lament Related FAQ
- Why are there Laments that are not in the Music Player?
- Custom Music Settings
- Can I use any of the songs or music from MementoMori in derivative works?
- About Music Player
- Who are the voice actors in the English version? Who are the artists who performed the English versions of the Laments?
- Who are the artists drawing the game’s characters?